Terms and Conditions

Effective Date: The date on which your application to join the Docspert expert network is approved.

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Docspert Health Limited (“Docspert,” “we,” “us,” or “our”), a UK-registered limited liability company. By submitting an application, uploading your CV, or using any of Docspert’s platforms, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Definitions

• Docspert Platform: Any website, mobile application, portal, communication tool, or service owned, managed, or authorized by Docspert.
• Expert: A licensed medical doctor or specialist applying to or working with Docspert.
• Client Data: Medical records, images, and other personal health data submitted by the patient.
• Opinion: A written, non-binding medical assessment prepared based solely on Client Data.

2. Scope of Use

• These Terms apply to all Docspert platforms and services.
• Docspert may revise these Terms at any time. You will be notified upon update, and continued use constitutes your acceptance.

3. Eligibility

By using Docspert, you affirm that:

• You are legally licensed and authorized to practice medicine in your country.
• You are in good standing with no restrictions or disciplinary actions.
• All information provided (CV, credentials) is accurate and current.

4. Nature of Services

• You will provide written second opinions based solely on Client Data.
• You must not prescribe, treat, or establish a doctor-patient relationship.
• Reports must be submitted within 48 hours of assignment unless agreed otherwise.

5. Medical Responsibility

You remain fully responsible for the medical content of your opinion. Docspert acts solely as a coordination platform and is not responsible for the clinical decisions or content of expert opinions.

6. Indemnity Insurance

Docspert provides professional indemnity coverage for experts participating in consultations, applicable to experts worldwide except where the patient is located in, or the opinion is intended for use in, the United States or Canada, irrespective of the expert’s location.

7. Payment Terms

• Experts are paid monthly based on the number of completed consultations.
• Payments are processed in USD, GBP, or EUR depending on your location.
• Payments are made via bank transfer. Any transaction or currency conversion fees are your responsibility.

8. Confidentiality and Data Security

• All Client Data must be handled with strict confidentiality and in compliance with applicable data protection laws (e.g., GDPR).
• You may not download, store, share, or use any patient information for purposes beyond the consultation.
• In the event of a suspected data breach, you must notify Docspert immediately.

9. Intellectual Property

• All content you submit, including medical opinions, becomes the intellectual property of Docspert.
• You are granted a non-exclusive, revocable license to access and use Docspert’s platform solely for the purpose of providing services.
• You may not copy, reproduce, reverse engineer, distribute, or sublicense any platform materials or data.

10. Platform Access

• Access to the Docspert Platform is conditional on compliance with these Terms.
• Any unauthorized, disruptive, or exploitative use may result in suspension or termination of your access.

11. Referrals and Delegation

• You may not refer cases or delegate any part of the consultation to another party without prior written approval from Docspert.
• Requests for reassignment should be submitted through Docspert.

12. Participation Suspension and Termination

Docspert may suspend or terminate your account at its sole discretion for reasons including but not limited to:

• Breach of these Terms
• False or misleading information
• Delayed responses or platform misuse
• Inactivity over a prolonged period

In such cases, Docspert may delete your associated content and data without liability.

13. Liability Limitations

Docspert is not liable for:

• Any clinical content or decisions made by you
• Loss or damage resulting from data breaches, third-party services, or platform downtime
• Any indirect, incidental, or consequential damages arising out of your participation

You use the platform at your own discretion and risk.

14. Force Majeure

Docspert will not be liable for delays or failure to perform due to events beyond its reasonable control, including but not limited to natural disasters, technical failures, wars, strikes, or regulatory changes.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

16. Notices

• Official communications from Docspert will be sent to the email address provided in your profile.
• You are responsible for keeping your contact information accurate and current.

17. Entire Agreement

These Terms constitute the entire understanding between you and Docspert concerning onboarding and use of the platform. A separate detailed agreement will be shared with you before you begin any consultations.

18. Independent Contractor Status

Nothing in these Terms creates an employment, agency, or joint venture relationship. You participate as an independent professional.